HomeFAQ
Image
Image

Frequently Asked Question

General Enquiry

A digital wedding card is an electronic version of a traditional wedding invitation. It can be sent via email or shared on social media platforms. Digital invitations are becoming increasingly popular as they make it easier for both the event hosts and guests, reduce costs, and are more environmentally friendly.

• RSVP: Guests can submit their attendance status to the event hosts.
• Money Gift: Receive cashless wedding gifts directly into your bank account.
• Wishlist: Receive your desired gifts without duplicates.
• Contact: Contact the event hosts with just one click.
• Location: Get directions using Google Maps or Waze.
• Guestbook: A space for guests to leave messages and well wishes.
• Calendar: Save the event date as a reminder in your calendar app.
• Monogram Upload: Upload your own monogram/jawi text to add a personal touch.
• Countdown: A countdown timer until the wedding day.

To order a digital wedding card, you need to log in using your Google account or email. Then, select the card design and fill in the event details in the provided form. Once payment is completed, your order will be processed within 1-2 working days.

The digital wedding card will be completed within 1-2 working days, depending on the completeness of the provided information and payment confirmation.

Yes, any changes can be made before the event date.

No, there is no need to download an app. House of Luscherie is a web-based application that can be accessed through an internet browser.

Motion Envite

Personalized wedding invitation video that you can share with your guests via WhatsApp or social media.

You will receive a Video (MPEG-4) that is fully customised with your details.
No physical item will be shipped.

Place your order directly on the website and you will be contacted via Whatsapp for the order proceedings.

Approximately within 1-4 days upon payment. Provided you have all the details ready.

Unfortunately, we do not accept custom design request at the moment.

All design/colours/number of pages are fixed.

Due to copyright and licensing, we can only use music from our archive.
You can select any music from our music library.

Unfortunately, the video duration is fixed to 25 - 30 seconds.
The text is kept simple so that they are readable within the time frame.
Lengthy text doesn’t guarantee a longer video duration.

Monogram

Prepare the monogram.

You can either purchase a logo from a professional designer or create your own. Make sure to get it in PDF, SVG, or EPS format, then import the logo into your design software.

Visit https://shorturl.at/guggv to access a ready-made Canva template we’ve prepared—simply insert your monogram into the template.

Obtain/Download monogram file with the width set to 1080px and height 485px. Upload the PNG file in the Manage My Card under "Nickname Photo" section.

We are not taking any custom monogram services at the moment. We do however sell pre-made monograms in our website. You can visit https://luscherie.com/products?q=monogram to browse our available options.
WhatsApp Us

Whatsapp Us Now

011-1983 0508