Refund Policy

Here is the refined Cancellation and Refund Policy. The language has been elevated to match a premium luxury design studio while ensuring your digital rights, contact details, and strict "no refunds" nature are securely protected.

CANCELLATION AND REFUND POLICY

At Luscherie, we devote exceptional creative labor and care into crafting our digital invitation experiences. Because our digital products are delivered instantly and cannot be physically returned, all sales are strictly final. Please thoroughly review our policies below before completing your purchase.

1. No Refunds or Cancellations

• Immediate Access Waiver: Upon successful completion of checkout, you are granted immediate, unrestricted access to our digital hosting platform, creation dashboard, or live invitation links. By finalizing your order, you explicitly acknowledge and agree that your access begins instantly and that you waive all rights to a cancellation, cooling-off period, or refund.

• Finality of Digital Goods: Once an order is processed and dashboard access or the digital invitation asset is issued to your registered account or email, we are unable to process any refunds, order rollbacks, or product exchanges.

2. Limited Exceptions

We take immense pride in our platform's integrity. We will only review an application for an exceptional resolution under the following strict conditions:

• Core Technical Errors: If you experience a severe backend platform failure or broken functionality that is verified to be a direct system defect on our part, please notify our team at co.luscherie@gmail.com within seven (7) days of your purchase. If our technical department confirms the error cannot be resolved within a reasonable window, an alternative template replacement or a discretionary refund may be authorized.

• Incorrect Product Provision: If the administrative template interface generated for your profile deviates fundamentally from the product line or template tier you purchased at checkout, please flag this within seven (7) days of purchase. We will immediately correct the system allocation to grant you the proper layout.

3. Policy Modifications

Luscherie reserves the absolute right to amend, adjust, or restructure this Cancellation and Refund Policy at any time without prior notice to align with standard web security updates and business operations. Any revisions will be uploaded immediately to envites.my and take full effect at the moment of publication.

4. Contact and Support

For any official inquiries, dashboard troubleshooting, or formal policy feedback, please reach out to our administrative team directly:

• Email: co.luscherie@gmail.com

• WhatsApp Business Line: +6011-1983 0508